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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Value for money
1 comment

I wasn't able to use the product due to irritation. I paid for shipping to try the product, since it was offered as free...

never reviewed anything that indicated I would be signed up for a monthly subscription of close to $70! I was not only charged for my free product but then charged for another month. When I called, I was then informed I had been auto enrolled... I was sent a product I can't use, nor would I recommend it to anyone I know.

Especially when the company dupes customers. I was angry to find out that I am not able to return the product, since I can't use it.

Also, after I told the rep that it irritated my skin, she kept offering options... Ummm NO!

Product or Service Mentioned: Instantly Vivid Free Trial.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $140.

Company wrote 0 private or public responses to the review from Jul 19.
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Stop charging my account Please cancel. My card won't work. Bank of America finally realized this is fraud.

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